Here is a selection of frequently-asked questions
about PlusParts and their answers.
How
many articles and spare parts can I keep organised with
PlusParts ?
PlusParts allows you to manage as many articles as you want.
How
can I myself ensure that the system is kept up-to-date
?
PlusParts includes an
extensive
back office allowing you to easily keep your database
up to date. Following a one-day workshop, you or your
employees will be able to maintain the spare parts system
one their own.
What
do I do if not all of my customers have online access?
You can also give them
PlusParts
on CD-ROM. This allows for offline operation.
PlusParts will even generate the templates for producing
microfiches and printed catalogues directly out of the
system.
To
what extent can I adapt the user interface to my own
corporate design and requirements?
You can make just about as many changes to the user
interface you want and thereby adjust it to any corporate
design. There is a demonstration of this in our
trial
version using two completely different designs for
our fictitious company, Herb Cutters plc.
Can
I link PlusParts directly to my ERP system?
Due to the open structure of PlusParts it can be integrated
into almost any IT environment. This means that a link
to your ERP system is also theoretically possible. You
will have to decide for yourself, depending on each
case, whether it is worth having a real-time connection
or not.
In
what format do I need to have the spare parts diagrams
?
This does not really matter. You can use almost any
electronic format. If you only have diagrams in printed
form (hardcopy), these will have to be scanned in first.
If the data you have is in a vector-based format, you
may be able to use the SVG parsing module which will
substanially accelerate all further processing.
Is
PlusParts only suited to certain market segments?
No. PlusParts is ideally suited to any line of business
where spare parts are sold using exploded-view diagrams.
Can
I import spare parts and customer data from my existing
systems?
Yes. Spare parts data can be copied to PlusParts from
almost any format which can export data (e.g. CSV format).
You can easily import all data from your existing database
into PlusParts.
In
how many languages can I use PlusParts?
There is no limit to the number of languages you can
use. If you want to include languages which use non-Roman
or 'Western' characters (e.g. Russian, Arabic, etc.),
it will be necessary to integrate a unicode-compatible
database.
Can
I display PlusParts on mobile devices?
You can display PlusParts wherever an internet browser
of the 4th generation and above is being used. Whether
you are using a laptop computer in conjunction with
a mobile phone or accessing the internet using Webpads,
PlusParts will always follow.
It can even be used via a PDA or Smartphone making mobile
e-commerce possible.
