Time Savings
Fewer Calls
Your customers can find the right replacement parts online themselves, freeing up your service team’s valuable time for other tasks.
More revenue, less
effort – and a better customer experience.
Six reasons that really matter in everyday
business:
Time Savings
Your customers can find the right replacement parts online themselves, freeing up your service team’s valuable time for other tasks.
24/7 Availability
Place orders around the clock — regardless of business hours or time zones.
International
Sell replacement parts worldwide using a centralized store infrastructure.
Thanks to ERP integration
Prices, discounts, stock availability, and similar information are always up to date.
Cost savings
Compared to traditional spare parts sales, your after-sales service organization becomes faster, more flexible, and more effective.
Multilingual Support
Thanks to UTF-8, there are no limitations regarding languages, punctuation, or text direction (right-to-left).
Exploded-view diagrams in unprecedented quality
Successful worldwide since 2001.
For 25 years, we have been helping companies digitally map their spare parts processes and efficiently process orders.
make it easy for you to keep your online spare parts system up to date at all times.
Adaptable
Can include model years, serial numbers, or a combination of both.
Powerful
Manuals, repair guides, service manuals, repair videos, etc. can be managed and displayed.
Customizable
Prices and discounts can be precisely set by country, customer group, or in combination.
Responsive
Optimal display and usability even on smartphones and tablets.
Trustworthy
Operations are conducted in German data centers and meet all GDPR requirements.
Efficient
An integrated search engine and guided search quickly lead you to the right device and replacement part.
Lightning-fast
Direct access via part number for experienced buyers.
Customizable
Prices and discounts can be freely defined by country and customer group.
Structured
Different product portfolios for different customer groups and countries, depending on permissions.
Both direct ordering from the manufacturer and the implementation of multi-tiered distribution concepts involving wholesalers are easily possible.
Manage spare parts, drawings, prices, and content centrally and efficiently — all in one powerful platform.
Full control
The entire system can be fully administered and kept up to date by you and your employees.
Seamless integration
Interfaces for ERP systems are available for bulk data.
Efficient data exchange
In addition, bulk data such as prices, discounts, dealer data, etc., can be imported and exported via Excel or .csv files.
Multilingual content
All texts can be edited independently in the back office. This also applies to translations.
AI Automation
The SVG parser integrated into the back office eliminates the need to manually create hotspots in exploded views. The user now acts solely as a supervisor and only intervenes manually in special cases.
Roles and Permissions
The powerful roles and permissions system enables cross-location and cross-country collaboration. You can freely define groups and assign them any function available in the back office.
Structured product management
In the back office, you can create spare parts, organize product groups, and maintain prices, item numbers, and bill of materials. Additional product attributes enable quick and unambiguous identification—even without knowing the item number.
Sales overview
Maintain wholesaler and customer data centrally within the system. Keep track of orders, sales, and revenue statistics at all times, while users can update their master data independently.
Document management
Manuals, repair guides, instructional videos, etc., can be easily managed in the back office. They can be linked to individual devices, categories, entire brands, or even just individual replacement parts.
Flexible terms
Flexible terms management allows discounts and surcharges—such as shipping costs—to be linked to a variety of criteria. This makes it easy to implement minimum order quantities, volume discounts, or limited-time special prices.
Interested?
In a no-obligation introductory meeting, we’ll discuss your requirements and provide you with an overview of processes, framework conditions, and next steps.
Get your spare parts business online this quickly
Together, we define the basic settings: Which countries, languages, portfolios, customer groups, etc. You’ll have access to the back office on Day 1 — and you’re ready to go..
The shop’s design is defined, and colors, logos, texts, etc., are customized. If one of our standard layouts is used, your new spare parts shop will be up and running by Day 2. Of course, we’re also happy to create custom templates for you.
You can now enter data into the shop via a web browser in the back office. Upon request, we’ll walk you through everything in an online training session. Our unique parsing technology in the back office helps you quickly get spare part drawings and parts lists online.
Thanks to open standards, spare parts, price, and customer data are imported from your ERP system or connected via an interface as needed.
You keep your product and customer data up to date and process orders; we take care of the rest. Hosting, backups, and updates to the store code are handled automatically by us in a German cloud data center, naturally in compliance with GDPR.
Organize your spare parts management worldwide
The most important questions and answers about Plusparts
Usually within a few days — we’ll assist you with onboarding and data integration.
Yes. Inventory, prices, and other data can be integrated via API or import (depending on the system).
Yes, everything is responsive and optimized for touch.